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Sales
McCall Christensen
Phone: (801) 467-7520 x.1032
Fax: (866) 239-8574
Email: sales@downeastbasics.com
Customer Service
Julie Cloward
Phone: (801) 467-7520 x.1008
Fax: (866) 239-8574
Email: wholesale@downeastbasics.com
Customer Service
Monica DeLapp
Phone: (801) 467-7520 x.1018
Fax: (866) 239-8574
Email: monica@downeastbasics.com
Sales
Rep (Northeast)
Five
1 Five Showroom, Nicole Manno
Phone: (212) 391-1981
Email: nicole@five1five.com
SHOWROOM ADDRESS:
231 W. 39th Street #602
NY, NY 10018
IF YOU ARE LOCATED IN THE
FOLLOWING STATES AND WOULD LIKE TO CARRY DOWNEAST BASICS IN YOUR STORE,
PLEASE CONTACT NICOLE MANNO: MA, VT, NH, RI, CT, PA, NY, NK, DE,
MD.
Sales Rep
(Midwest)
Shari Simon
Phone: (248) 613-7544
Email: SSGarmento@aol.com
IF YOU ARE LOCATED IN THE
FOLLOWING STATES AND WOULD LIKE TO CARRY DOWNEAST BASICS IN YOUR STORE,
PLEASE CONTACT SHARI SIMON: MI, OH, IL, IN, WI, ND, SD, MN, IA,
NE.
Sales Rep (Atlanta)
Pinc Apparel, Gordon Piper
Phone: (404) 483-3556
Email: pincapparel@yahoo.com
SHOWROOM ADDRESS:
250 Spring St. NW
Suite 11E109A
Atlanta, GA 30303
IF
YOU ARE LOCATED IN THE FOLLOWING STATES AND WOULD LIKE TO CARRY DOWNEAST
BASICS IN YOUR STORE, PLEASE CONTACT GORDON PIPER: FL, GA, NC,
SC, AL, KY, WV, VA, TN.
Accounts Receivable
Sena Bowls
Phone: (801) 434-4158 x.18
Email: billing@downeastbasics.com
Fax: (801) 434-4259
Address to send payments:
1197 S. 1480 W. Orem, UT 84058
New Account Questionnaire:
To get started, please fill out our New Account Questionnaire so that we may have your contact information and become better acquainted with your company. Fax this form to (866) 239-8574 or email it to sales@downeastbasics.com. We will then send back our wholesale sales kit to you with information on pricing and ordering.
Samples:
For review of our product, please contact our sales office at (801) 467-7520 x.1032 so that we may help you place your order.
Minimums:
We require an order minimum of at least 24 pieces on all initial orders and you may mix styles, colors and sizes to achieve this minimum. All products are open stock, so you may order by the piece whatever breakdown you would like. We stock sizes XS through XXL.
Pricing:
Pricing depends on the total number of pieces in your order. You must order at least 24 pieces per order to qualify for wholesale pricing, and there are price breaks at 72 and 120 pieces. Please contact our sales office for our current price sheet and stock availability.
Ordering:
Orders may be placed via fax to (866) 239-8574 or emailed to sales@downeastbasics.com Please contact our sales office for our current order form. Orders are filled and shipped Monday thru Friday, and you can expect to receive your order within 7-10 business days, when our products are in stock. We ship UPS Ground, and will either charge the shipment to your UPS account number or bill you for the shipping if you do not have a UPS account. Purchase orders are welcomed but not required. For your convenience, you may use our Purchase Order Form.
Payment:
We accept all major credit cards and offer account terms pending credit approval. If you are interested in being considered for an account, please complete our credit application and once approved, we will notify you. Terms for an account are Net 30. All orders over $2,000 will need to complete our credit application process and all credit card orders over $5,000 will need to complete our credit card authorization form before the orders can be processed.
Sales Tax:
Sales tax will not be charged if you provide us with your tax ID or tax exempt number, otherwise applicable state sales tax rates apply.
Returns & Exchanges:
We want you to be completely happy with your DownEast Basics product. If you are unsatisfied with your order, you may exchange or return resellable (unworn, unwashed, unaltered) product within 30 days. If you have generated in store UPC barcoded stickers and placed them on our hang tags, they must be removed before you ship your return. You must complete our return request form and email it to wholesale@downeastbasics.com or fax it to (866) 239-8574 and receive approval before you may make your return. Upon inspection of returned garments, we will issue a credit to your account or credit card, or send replacement product at your request. All returns and exchanges will incur a 15% restocking fee in addition to freight charges.
Backorders:
If we are out of stock in something on your order, a backorder will automatically be generated. If the item needs to be cancelled, we will notify you to remove it from your order.
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